STEP Maintenance Program EMEA & India
Discover the details of STEP Maintenance Program for region EMEA & India, effective from 2023
We have optimized our STEP Program for region EMEA & India. We offer service contracts at three levels, according to your and your operarators' needs: BASIC, SMART, EXCELLENCE.
Time is money! Use your resources wisely, profit from our experience & know-how. Let us take care of machine maintenance and ensuring their functionality. This gives you more time to take care of your core business.
BASIC
- Solve upcoming issues as fast as possible with EMERGENCY RESPONSE on support tickets with priority.
- No additional costs for necessary STEP PARTS.
- Keep your machines automatically up-to-date with included SOFTWARE UPDATES.
- Profit from regular MACHINE CHECK-UPS (Maintenance) .
- Discover our KNOWLEDGE-BASE for easy self-learning to best operate your machines.
SMART
- Incl. all STEP BASIC benefits,
PLUS: - EMERGENCY RESPONSE & CALL BACK Service within 1hour
- Take advantage of SATISLOH iACADEMY, our e-learning portal with advanced video material and more.
- Get a 20% discount on ACADEMY PARTICIPATION.
- SATISLOH RELATIONSHIP ensures fastest problem solving with face-to-face support.
EXCELLENCE
- Incl. all STEP BASIC benefits,
- Incl. all STEP SMART benefits,
PLUS: - Profit from technology exchanges, previews and R&D news with SATISLOH CONNECT
- SATISLOH LAB CHECK: Let us help to improve your production flow!
- Get your customized training plans, analysis & staff qualification recommendations with SATISLOH CONSULT