Maintenance Programs

STEP - maintenance program


STEP (Satisloh Total Equipment Protection) is a comprehensive maintenance package to stabilize and secure the performance of customer’s equipment and to protect customer’s assets. It helps to ensure continuous, uninterrupted operation and consistent quality production.
STEP maintenance contracts provide different levels to cover different needs.

Remote STEP

Remote STEP allows communication between you and the Satisloh service department via voice and video OVN IP directly from the machine. You can even allow the service technician access to the machine to analyze and trouble shoot or perform web-based training. Overall excellent program increases machine up-time and reduces service costs.


  • Longer equipment lifetime
  • Reduced spare parts costs
  • Reduced breakdowns
  • Planable costs for maintenance
  • Minimized downtime
  • Immediate support at your finger tips - world wide